FAQ

Students who enrol at the University of Iceland shall have completed an Icelandic matriculation examination (stúdentspróf) or the equivalent level of study. If you are an international applicant, please refer to the following page to see if you meet the requirements made by the University of Iceland for admission to undergraduate programmes.

Entrance examinations for the Bachelor programmes in Medicine and Physical Therapy Sciences are held in June. Please note that the entrance examinations are only held in Icelandic.

For Icelandic as a second language, BA, applicants must pass a special admission exam held in June. Competitive examinations are held for Dental technology, Odontology and Radiography at the end of the autumn semester in December. See further information on enrolment restrictions and provisions in the course catalogue.

Specific faculty rules apply regarding admission requirements for graduate studies at the Master's and doctoral levels. These rules are published in the course catalogue and on faculty websites. Applicants, whose native language is not English, may need to prove their English proficiency by submitting TOEFL or IELTS scores. See the proof of English proficiency requirements page for further details

You can find information on application deadlines on the UI website. Please note that dates vary depending on your country of residence and whether you are applying for undergraduate or postgraduate studies.

Application deadlines for International applicants:

• 1 February
• 15 April for Nordic citizens applying for graduate studies
•  5 June for Nordic citizens applying for undergraduate studies* 

Incoming Exchange Students:
Autumn semester or full academic year:

• 1 March
• 1 May for EEA citizens

Spring semester:

• 1 August
• 1 October for EEA citizens

Application deadlines for Icelandic citizens and international applicants that have lived in Iceland for 4 years or longer**

• 15 April for graduate studies 
• 5 June for undergraduate studies* 

*Applicants for Icelandic as a second language who already have an Icelandic personal ID number (kennitala) can apply for the BA programme from March 1 to May 20, and from March 1 to June 5 for the Practical Diploma.

**International applicants living in Iceland will have to provide a confirmation that states they have lived in Iceland for 4 years or longer.

Please note that some study programmes require an entrance examination (held in Icelandic only).

You can apply to study at the University of Iceland by filling in an application form on the University website. The website also contains information on application deadlines, admission requirements, necessary supporting documents, the registration fee and more.

The response to your application will only appear digitally in the Communication Portal, under the “Applications – overview” tab. You can access the Portal using your email address and password you created when you applied for study at the University of Iceland. 

Students at the University of Iceland do not pay tuition fees, but they do pay an annual registration fee of ISK 75,000. International applicants from countries outside the EEA/EFTA (with the exception of the Faroe Islands and Greenland) also pay a handling and processing fee of ISK 8,000.

If your application is approved, the UI registration fee must be paid to confirm your enrollment. You pay the registration fee under the „Application overview“ tab in the Communication Portal and you can pay with a card (debit or credit) in one payment or with a card loan (credit only).

The deadline is 4 July for the autumn semester and 6 January for the spring semester.

Registration for studies at the University of Iceland is confirmed upon payment of the registration fee.

If you require further information, please email admission@hi.is.

New students who enrol in the middle of the academic year (in January) are charged a reduced registration fee of ISK 55,000.

Further information on the registration fee can be found here.

The University does not offer any scholarships for international students.

Grants and funds are only available for students already registered at the University.

For further information, visit:

• University of Iceland: Grants and funds
• Funds and Scholarships

Students at the University of Iceland need to have a username and password to access the computer network and ugla.hi.is, the University intranet. The username is also an email address (username@hi.is). When payment of the registration fee has been completed and an Icelandic ID number (kennitala) has been issued, approved applicants can request a username and password at the Service Desk in the University Centre to access to Ugla (UI Intraweb).

Students can monitor their study progress and access a variety of information regarding their studies via Ugla.

(Note that you cannot get a username and password unless you have been issued an Icelandic ID number and have paid the registration fee.)

Students from countries within EEA/EFTA who are only at the University for one semester, and thus do not need an Icelandic ID (kennitala), will receive their access to Ugla at the Service Desk, University Centre, upon arrival.

Along with your Ugla access, you will receive a University email address. Your University email can be found in Ugla or on outlook.hi.is.

You find information on teaching and semester dates in the academic calendar but note that dates vary between schools and faculties.

You can check your timetable in Ugla, My Ugla → My timetable, and also through the SmáUgla app.

Before your timetable is published in Ugla, you can access draft timetables here and through faculty websites.

You are responsible for your studies and you register for courses in Ugla. Every March you have to choose your courses for the following academic year. You register by clicking on the banner that appears at the top of Ugla. Remember to click on "Submit" at the bottom of the page.

At the beginning of each semester, until 5 September for the autumn semester and 21 January for the spring semester, you can change your course selection in Ugla. After these deadlines have passed, you cannot register for new courses. Registering for a course is the same as registering for an examination and gives you access to all course material. Therefore, it is important that the registration is always correct.

Note that changes in course registrations take three hours to appear in your timetable.

If you, for some reason, need assistance with course registration you can contact the Student Registration.

Further information on registration dates can be found in the academic calendar.

Full time study for one academic year is 60 ECTS, 30 ECTS per semester.

You can register for up to 40 ECTS per semester. If you want to register for more credits you must apply for that at your faculty.

You are responsible for your studies and you can drop out of courses in Ugla. At the end of each course line, My Ugla → My courses, there is a symbol for withdrawal on which you click. Note that you must confirm (Staðfesta) on the next page for the withdrawal to take effect.

The deadline for dropping autumn semester courses is 15 September; for the spring semester, the deadline is 1 February.

Note that changes in course registration take three hours to appear in your timetable.

If you, for some reason, need assistance with course registration you can contact the Student Registration.

If you do not withdraw from a course you do not intend to take, it is equivalent to failing the course.

Every March, you must register in Ugla for continuing study by selecting courses for both autumn and spring semesters in the following academic year. It is very important to register your courses as that is equivalent to registering at the school next year. At the same time you can choose how you will pay the registration fee, by clicking on the banner that appears in Ugla.

Remember to confirm your choices by clicking on "Submit" at the bottom of the page. By paying the registration fee, you confirm that you intend to continue your studies.

At the beginning of each semester, until 5 September for the autumn semester and 21 January for the spring semester, you can change your course selection in Ugla. 

If you fail to register, it is assumed that you have dropped out.

If you forgot to register, please contact the Student Registration.

Further information on registration dates can be found in the academic calendar.

You find the course syllabus on the site of each course in Canvas and/or Ugla. Most often you will find the reading list for the course in the syllabus.

The syllabus should also include information on course assessment and whether attendance is mandatory, etc.

The course catalogue contains detailed information on all study programmes and courses offered at the University of Iceland. The course catalogue is therefore extremely important and you would be well advised to fully familiarise yourself with the information provided, as well as details on your particular programme.

You can find reading lists on the course page in Ugla, in Canvas or in the course catalogue.

Most books can be purchased or ordered through the University Bookstore (Bóksala stúdenta). Second-hand books can often be acquired cheaply through the advertising forum on Ugla. There are also a few faculties and student organisations that run student bookstores. 

In some cases, teaching staff will reserve books and reference material for a course in the textbooks collection of the National and University Library of Iceland. Students can then use this on-location or borrow them for a limited time.

The University offers both undergraduate and graduate programmes.

The course catalogue provides information on all programmes and courses offered at UI. You can look up details on each programme and each specialisation (where applicable), displaying an overview of courses by year and semester.

Generally, attendance is not mandatory. However, when courses are based on the students' participation for example in discussion sessions or hands-on sessions, attendance is required.

If attendance is required, it is marked in the programme composition in the course catalogue and also noted in the course description for each course in the course catalogue.

It varies between schools and faculties how many distance study courses are available. In the course catalogue you can find a list of faculties and programmes that offer distance study courses.

In some cases, students can take courses as part of distance education even though they are not marked as such. This must however always be done in consultation with the teacher of the course in question.

Further information about distance education and open online courses (MOOCs).

Individual faculties can evaluate previously completed courses from another faculty at the University of Iceland or other universities. You apply for such evaluation at your faculty, which in turn determines if a course should be evaluated and for how many credits.

Students can access a selection of confirmations and transcripts for free in Ugla under My Ugla -> Confirmations and transcripts. 

Hard copies are available at the Service Desk, University Centre, upon presentation of personal identification. You can also order other electronically sealed certificates by emailing servicedesk@hi.is. Certificates cost ISK 350 each.

Please note that certificates can confirm various information, depending on their purpose, so please state clearly what information needs to be confirmed.

Students can access transcripts of active study tracks for free in Ugla under My Ugla -> Confirmations and transcripts. 

Graduated students (after 2015) can access transcripts with graduation on the island.is website. 

Hard copies are available at the Service Desk, University Centre, upon presentation of personal identification. You can also order a electronically sealed transcript by emailing servicedesk@hi.is. Each transcript costs ISK 350.

Certified course descriptions are available at the Service Desk, University Centre, upon presentation of personal identification. You can also order electronically sealed course descriptions by emailing servicedesk@hi.is. The price of course descriptions is ISK 450.

Please note that in some cases, old course descriptions are unavailable.

At graduation you receive a diploma, diploma supplement and graduation transcripts in Icelandic and English. Diplomas and diploma supplements are never reissued but you can bring the originals to the Service Desk, University Centre, and request certified copies of both diplomas and diploma supplements, which cost ISK 350-1,400. In some cases copies of diplomas are available at the Service Desk, University Centre. Please note that certified copies of diplomas and diploma supplements are only issued on paper, not in digital format.

A graduation transcript, showing all courses, credits and grades, can be issued at the Service Desk, University Centre upon presentation of personal identification. You can also order a digitally signed transcript or a hard copy to be sent by regular mail by emailing servicedesk@hi.is. A transcript costs ISK 350.

Students can access a selection of confirmations and transcripts for free in Ugla under My Ugla -> Confirmations and transcripts. Such as certificates for rental subsidies, union refund, maternity leave, the Icelandic Student Loan Fund, preschools, unemployment benefits, and more.

Hard copies are available at the Service Desk, University Centre, upon presentation of personal identification. You can also order a more detailed electronically sealed certificate by emailing servicedesk@hi.is. These certificates cost ISK 350 each. Please note that certificates may need to confirm various information, depending on their purpose, so please state clearly what information needs to be confirmed.

An electronically sealed document is a locked pdf file meant for electronic submission for various institutions. An electronically sealed document that is printed out is not certified.

A hard copy of a document, which is signed and stamped in blue ink, is meant to be turned in on paper. A scan or a photocopy of a signed document is not certified.

The Student Counselling and Career Centre (SCCC) is open to all. You can book an appointment with a career and guidance counsellor by calling (+354) 525 4315 or use the university web chat.

You book an appointment with a counsellor at the Student Counselling and Career Centre by calling (+354) 525 4315.

Every March, students must register through Ugla for continuing study. At this time, you can also request a change in major. You can register by clicking on the banner that appears in Ugla and click on the link for switching to a different programme.

This also applies at the beginning of each semester when you have the opportunity to change your course selection. Note that such changes may depend on semester, i.e. you may not commence study for all programmes in the spring semester.

If you would like to add a minor, please email the Student Registration (nemskra@hi.is)

The first thing you must do is get permission from your faculty. When you have permission to do so, you can come to the Service Desk, University Centre, and pay the leave from studies fee, which is ISK 10,000. Paying the fee means you can still access Ugla, are still a student and are therefore able to register for continuing studies in March.

If you do not pay the fee, your academic record is closed.

Students at the University of Iceland wishing to study abroad on an exchange programme must apply to the International Division. Further information can be found on the International Division website.

Application deadlines for outgoing exchange study:

• 15 January outside Europe
• 1 March within Europe

If you want to discontinue your studies at the University of Iceland, you must submit a written statement, either by emailing the Student Registration, nemskra@hi.is, or by filling in a form confirming resignation from the University at the Service Desk, University Centre.

Please note that withdrawing from all courses in Ugla does not equal a resignation from the University.

The general examination periods are 2-18 December and 25 April to 10 May, as stipulated in the central UI regulation. The periods for general exams, makeup exams and resit exams are always included in the academic calendar.

Your examination schedule is in Ugla, My Ugla → My courses → Exams tab. One to three days in advance you can see the building, room, and desk of your exam.

All examination schedules are published here on the University website.

Your examination schedule is also in the SmáUgla app.

After the examination schedule has been published, you have two days to withdraw from an exam, by sending an email to the Student Registration, nemskra@hi.is (including your name, ID number, and the course name and number).

Registering for a course is registering for an exam. The only exams that require separate registration are makeup exams due to illness and resit exams, and you do that by clicking on the banner in Ugla that appears after you hand in a medical certificate or fail an exam.

Dropping a course equals withdrawing from an exam. At the end of each course line in Ugla, My Ugla → My courses, there is a symbol for withdrawal that you click on. Note that you must confirm (Staðfesta) on the next page for the withdrawal to take effect.

The deadline for dropping autumn semester courses is 15 September; for the spring semester the deadline is 1 February.

If for any reason you wish to withdraw from a resit exam, please email the Student Registration, nemskra@hi.is (including your name, ID number, and the course name and number), but the resit fee is non-refundable.

If you do not withdraw from an exam you do not intend to take, it equals failing the course.

You have a right to view older exams.

Older exams are by default stored under "Exams Archive" in Ugla on every course site.

In some cases, teachers decide that a test should not be archived in Ugla. However, if students wish to view older versions of exams, teachers are obliged to provide access to them. Viewing is sufficient; there is no obligation to provide copies of exams.

A student who becomes ill and consequently cannot sit examinations shall notify the Student Registration of his/her illness by sending an e-mail to nemskra@hi.is within three days of the examination date. Please specify your name and ID number, together with the number and name of the course. The same applies if a student's child becomes ill.

If a student becomes ill during an examination, he/she should bring it to the attention of an invigilator who annotates the examination papers accordingly. The student shall notify the Student Registration of his/her illness by sending an e-mail to nemskra@hi.is on the same day. Please specify your name and ID number, together with the number and name of the course.

If you wish to take a makeup exam, please register by clicking on the blue banner which appears in "My courses" in Ugla 1-2 days after you report illness.

Makeup exams due to illness are held after the general examination periods in December and May, during a four to six-day period, as further determined by the Director of Examinations. Faculties may, in consultation with the Director of Examinations and given the consent of the respective School Board, use the Spring semester makeup exams period to hold makeup examinations in individual courses of both the Autumn and Spring semesters. This must be determined before the start of Autumn semester classes.

Makeup examinations may be held for competitive examinations, when a specific number of students, as decided in advance by the University Council, qualify for continued studies. Makeup examinations may also be held if a student thus requesting has the option of graduating at the next graduation.

Grades must be published within 3 weeks after each autumn semester final exam, but within 2 weeks after other exams.

The general rule is that you can take an exam in each course twice. If you fail an exam or do not attend it you may resit it when a general exam is next held for the course, although no later than within a year.

In addition, faculties may, in consultation with the Director of Examinations, arrange resit exams for individual courses. Such resit exams are intended solely for students who have previously sat an exam in the course in question.

You pay a fee of ISK 6,000 for each resit exam you register for. You register for a resit exam by clicking on a banner in Ugla or at the Service Desk, University Centre.

Information on examination periods of resit exams can be found in the academic calendar.

Further information in regulations for resit exams.

Yes, you can contact your teacher and ask for explanation of the assessment within 15 days of grades being published.

Yes, you can retake an exam if you want to raise your grade. This is possible either by registering in the course again or take a resit exam (ISK 6,000).

Note that if you retake an exam the later grade applies. Even if the new grade is lower or if you fail that grade is the valid one. 

If you believe your rights have been infringed in relation to teaching, examinations, assessment, grading, evaluation of progress, or anything else pertaining to teaching and examinations, you should submit a claim in writing to the respective head of faculty.

See further information about complaints process in the course catalogue.

You can read the UI exam rules here.

Important information, documents and forms regarding examinations at the University of Iceland can be accessed through Ugla.

The University of Iceland Centre for Writing is open to students from all schools and provides various working facilities, courses, personal conversations, and advice regarding thesis writing in both Icelandic and English.

The Student Counselling and Career Centre also offers workshops for undergraduate students starting work on their final projects.

It is your responsibility to familiarise yourself with the rules and deadlines at your faculty regarding submission of theses/final projects.

Whether you intend to attend the ceremony or not, you must register for graduation. You can do this in Ugla at the same time as selecting courses.

As the graduation date draws closer, you must confirm to your faculty your intention to graduate. In most cases, this is done through the faculty website.

If you are not registered for graduation and/or have not confirmed your intention to graduate by the end of the semester it will be assumed that you do not intend to graduate.

The University of Iceland uses the Turnitin program to prevent plagiarism. Turnitin compares the content of uploaded text files against a database of available sources. It then generates a report showing overlapping text passages between the uploaded file and existing content in the database. It is possible to upload drafts or parts of the thesis before the final submission.

Instructions for using Turnitin can be found here:

• In a PDF document in Ugla
• In the course catalogue
• On the Centre for Teaching and Learning website

Deadline for final projects vary between schools and faculties. You can find information about deadlines, templates and more under your school and faculty in Ugla.

The student card is first and foremost an ID and discount card for students.

Showing your student card will get you a discount on hot meals and coffee cards from Háma. The Student Council website contains information on further discounts available to student cardholders.

Student cards can also be used as access cards for University buildings outside normal opening hours.

Please note that you do not apply for a new student card every year. Instead, you get a sticker renewing validity from the Service Desk, University Centre, or the School of Education's Office of Academic and Student Affairs on the ground floor of Enni at Stakkahlíð.

You apply for a student card in Ugla, My Ugla → Student card.

Student card is both an ID and a discount card but when applying you have to choose if you want your card to give additional access to buildings outside their usual opening hours (ISK 1,500) or not (free of charge). There is no visible difference between the cards.

An access card grants additional access to University buildings outside their usual opening hours. Opening hours with access cards are 7:30 a.m. - 12 midnight, every day of the week. The buildings in question are University Centre (Háskólatorg and connected buildings), VR-II, Askja, Læknagarður and Stakkahlíð (School of Education). When access to Askja, Læknagarður, Stakkahlíð and VR-II is chosen, access to Háskólatorg* and connected buildings is included.

During exam periods, access cards open doors until 2 a.m.

Opening hours without student access card can be found here.

Please note that a card that is without access cannot be changed into an access card later on – a new card has to be issued. If you later wish to get a new card please email studentakort@hi.is so that a new application can be made available in your Ugla account.

Please note that the student card is not issued annually but renewed with a sticker at the Service Desk, University Centre, or the Office of Academic and Student Affairs in the School of Education in Stakkahlíð.

Information about discounts available to student card holders can be found at the Student Council website.

Some students want additional access to University buildings in order to use computer labs, reading rooms, and other facilities outside normal opening hours.

An access card grants additional access to University buildings outside their usual opening hours. Opening hours with access cards are 7:30 a.m. - 12 midnight, every day of the week. The buildings in question are University Centre (Háskólatorg and connected buildings), VR-II, Askja, Læknagarður and Stakkahlíð (School of Education). When access to Askja, Læknagarður, Stakkahlíð and VR-II is chosen, access to Háskólatorg* and connected buildings is included.

During exam periods, access cards open doors until 2 a.m.

Opening hours without student access card can be found here.

The University Gym at Sæmundargata is only open to students and staff at the University of Iceland.

The University Gym is open to students and staff for a modest fee.

Passes are sold at the Service Desk, University Centre. One year pass costs ISK 12,000 and is valid from 1 September through 31 August.

Passes are valid for all advertised open sessions in the hall, fitness suite, and sauna.

Timetable for the gym.

Half year passes which cost ISK 6,000 are only available for students that are not registered for the whole academic year, e.g. exchange students and those starting their study in January.

Please see the opening hours at the University Gym website.
The gym is usually closed during holidays, over Christmas and New Years, and six weeks during mid-summer.

Students at the University of Iceland need to have a username and password to access the computer network and ugla.hi.is, the University intranet. The username is also an email address (username@hi.is). When payment of the registration fee has been completed and an Icelandic ID number (kennitala) has been issued, approved applicants can request a username and password at the Service Desk in the University Centre to access to Ugla (UI Intraweb).

Students can monitor their study progress and access a variety of information regarding their studies via Ugla.

(Note that you cannot get a username and password unless you have been issued an Icelandic ID number and have paid the registration fee.)

Students from countries within EEA/EFTA who are only at the University for one semester, and thus do not need an Icelandic ID (kennitala), will receive their access to Ugla at the Service Desk, University Centre, upon arrival.

Along with your Ugla access, you will receive a University email address. Your University email can be found in Ugla or on outlook.hi.is.

You can find instructions on the front page of Ugla under "Ugla manual". You can also watch an introduction video for new Ugla users.

You have access to the wireless network (Eduroam) at the University.

There are detailed instructions on how to connect on the Service Center.

If you are having difficulties establishing a network connection, the IT Help Desk can provide assistance.

You can find information on how to get a new password on the Service Center.

You have access to printers in computer labs at the University and at the National and University Library. You can buy print credits online in Ugla, at the Service Desk, University Centre.

Print credits are linked to your Ugla access – you just need to log into a computer in a computer lab to use your credits. A single credit represents one page printed in black and white. It is not possible to buy fewer than 50 credits at once. Colour printing requires 5 credits per page.

If you have any difficulties with print credits, please contact the IT Help Desk. There you can view your printing history and get credits refunded if, for example, a printer runs out of ink. In this case, you must present the unusable pages.

In Ugla, Computing services → Print credits, you can check how many print credits you have. Please note that use of print credits will update overnight.

To print, you need print credits. If you have purchased print credits and still cannot print, one of the following can be the reason:

1. Your print credits have not yet been updated after you purchased credits.
2. You had a negative number of print credits when you purchased more and therefore do not have enough credits to print.
3. A problem with the printer.

In Ugla, Computing services → Print credits, you can check how many print credits you have. Please note that use of print credits updates overnight.

In the old print system the print credit usage did not update until overnight.

For example, if you had 50 credits one morning, you could print 50 pages many times over the day but when your print credits update after midnight, it would show a negative number of credits. The next time you buy print credits, you will need to pay for all the extra pages you printed as well as the number of pages you want to print next time.

It is important that you monitor your print credits and the number of pages you print in order to avoid such situations.

In Ugla, Computing services → Print credits you can check how many print credits you have.

It is also very important to remember to log out of computers in computer labs to ensure that other people do not use your print credits.

There are several photocopiers available in the National and University Library. You can buy a photocopying card from the service desk on the first floor.

You can also pay for general printing services from Háskólaprent at Fálkagata 2.

Another option is to use a scanner in a computer lab to send scanned pages to your email, then use your print credits to print them.

If you wish to use the University of Iceland and the National and University Library's access to various databases, you can set up a VPN connection which gives you access off campus.

Snara does not require a VPN connection instead you sign in with your university account by selecting Meira → Innskráning → Innskrá með Microsoft.

Instructions and further information on setting up a VPN connection can be found on the Service Center.

International students at the University of Iceland can apply for a free library card by filling in an online form at the National and University Library website. Students who do not have an Icelandic ID number (kennitala) use their application number to apply.

Rooms for group study can be booked once a week for up to three hours. To book a room, please email kennslustofur@hi.is. The email must include your name, ID number, the relevant course name/number, and names of those in the group.

The student requesting use of the room shall be responsible for ensuring that the group treats the space with respect, does not bring in food, leaves tables and chairs as they were found, closes doors and windows, and turns off projectors.

Please note that requests to use rooms must be sent at least 2-3 hours in advance, assuming normal working hours.

The same rules apply to student organisations, but the chair of the organisation must request the room by email, stating the name of the student organisation as well as the size of the group.

There are also three group study rooms at the National and University Library, one on the third floor and two on the fourth floor. These rooms can accommodate 3-10 people. You can book a group study room on the Library's website.

The Student Council website contains various practical information, including a list of student organisations and the corresponding contacts. Most student organisations do not have a permanent office, but they do have access to Student Council facilities.

To get in touch with your student organisation it is best to contact a member in a position of authority, e.g. the chair, secretary, or treasurer.

Students at the University of Iceland can request a name change within the University to fit their gender identity when a legal name change cannot be obtained at Registers Iceland.

Students contact the Student Counselling and Career Centre on the third floor of the University Centre (Háskólatorg).

You can book an appointment with a counsellor by calling (+354) 525 4315 or using the university web chat.

Any personal information collected, utilised, or handled by the University of Iceland is processed in accordance with the new law on Protection of Privacy and Processing of Personal Data (GPDR). Personal information refers to information that identifies a particular person or could be used for that purpose.

Processing of sensitive personal information is carried out by the University of Iceland in accordance to the Privacy Act and EU Regulation 216/679 and in accordance with the highest safety standards.

At the Service Desk, University Centre, Sæmundargata 4, 102 Reykjavík, you may request a copy of your personal information kept by the University of Iceland by filling in a form. Please note that personal identification is needed when submitting a request as well as when receiving the requested copies.

Student bus passes are sold by the bus company Strætó. You can buy a student bus pass at a 50% discount for 1 to 12 months.

You begin by going to Ugla and give Strætó permission to confirm that you are a student, see further information here.  

If you have an Icelandic ID number and an Electronic ID (E-certificate) you purchase a student bus pass at Strætó's website Klappið.

If you do not have an Icelandic ID number and/or an Electronic ID please read the next Q&A "Bus pass for Exchange students staying one semester".

If you do not have an Icelandic ID number (kennitala) please start by contacting the University Centre Service Desk.

Students are entitled to a 50% on 1 month and 12 months passes. In order to receive the discount, students must complete the following steps:

Go to Klappid.is and register to My pages using your phone number.

After you have created a Klapp account, you can either download Klappið App or buy a Klapp card for 1.000 kr. at one of Strætó's vendors.

• If you want to use the app, go to the App Store or Google Play and download Klappið app, and log in with your phone number.
• If you want to use the Klapp card you can buy it at Strætó's vendors and register it on My pages. 

When you have registered you need to send confirmation to klappid@klappid.is with your:

• Phone number
• Student ID number (Kennitala)

They will put the ID manually in their system so you can get discounted fares on My pages.

After that step you can login to My pages on Klappid.is, select "buy new ticket" and press "Refresh" on the entitled for discount window. You should get an alert window saying that you are entitled to a student discount.

You can change the settings in Ugla so that the Háma menu appears on the front page. The menu is also available on the Icelandic Student Services website and in the SmáUgla app.

Student Housing offers students at the University of Iceland a wide variety of rental accommodation at a fair price. All further information can be found on the Icelandic Student Services website.

Icelandic Student Services operates three preschools. For further information, see the Icelandic Student Services website.

Check for lost items at Service Desks or with the supervisors of buildings.

Here you can find information about general opening hours of University buildings.

The main objective of the University Bookstore is to provide University of Iceland students with textbooks and other study material at a fair price. The University Bookstore also serves most other universities in Iceland, a large number of upper secondary schools and various other institutions. All major academic works and handbooks are available. The Bookstore also runs an online shop with a home delivery service.

The Student Café and the Student Co-op are located inside the University Bookstore.

Division of IT manages Ugla, the SmáUgla app, Eduroam (the University's wireless network), computer labs and printers on campus. Division of IT also runs an IT Help Desk located on the first floor of the University Centre. Staff at the help desks provide guidance for users and assist with computer related problems.

Further information on the diverse services offered by the Division of IT can be found on the Service Center.

The International Division manages formal relations with foreign education institutions and offers students, teaching staff and faculties at the University various services relating to international collaboration. The International Division manages exchange programmes and exchange programme applications. If you plan to take advantage of an exchange programme, information is available from the International Division, although applications are completed online.

The University of Iceland Student Council is comprised of 27 students at the University. The Council's responsibilities are many and varied, from protecting student interests to organising events, such as Októberfest. The Student Council also employs a student ombudsman who can assist students who believe their rights have been violated.

The Student Council runs the website student.is, containing various useful information.

The University of Iceland Student Counselling and Career Centre (UISCCC) provides various support and services for students during their time at the University of Iceland. You can seek advice regarding work and study methods, exam preparation, and exam techniques. UISCCC offers information and advice regarding job search, job interviews, CV writing, etc. You can contact UISCCC regarding disability services, personal and psychological counselling, and advice on what to study. Staff at the UISCCC organise a large number of useful courses (only in Icelandic), e.g. on study techniques, work on the final project, exam preparation, setting goals and time management. 

The Student Counselling and Career Centre is also open to those considering studies at the University of Iceland.

The Service Desk, University Centre, is the point of access for service units in the University Centre and is often the first port of call for students. For example, at the Service Desk you can get various certified documents, an overview of your academic record and buy print credits. You can register for courses offered by the Student Counselling and Career Centre, arrange access and a password for Ugla and hand in supporting documents for study applications.

Further information is available on the Service Desk website.

Student Registration is a service unit for students, teaching staff and other University staff, maintaining a register of all students at the University. The student register is the basis of all academic organisation, e.g. timetables, examinations, room bookings, book purchasing, etc. Student Registration manages applications for undergraduate programmes, student registration, collection of the registration fee, and graduation of students.

Further information on the Student Registration can be found on their website.

Student Services is first and foremost a company for students at the University of Iceland. Its main objective is to provide good services for UI students at a fair price.

Student Services currently run:

• University Bookstore
• Student Housing
• Student Cellar
• Háma
• Student Café
• Student Preschools

Further information is available on the Student Services website.