The Service Desk is the point of access for service units located at the University Centre. Location: University Centre, Sæmundargata 4, 102 ReykjavíkOpening hours: 8:30 a.m. - 5:00 p.m. (Mon-Thu), 8:30 a.m. - 4:00 p.m. (Fri)Summer opening hours: 8:30 a.m. - 4:30 p.m. (Mon-Thu), 8:30 a.m. - 4:00 p.m. (Fri)Email: servicedesk@hi.isTel: +354 525 5800Fax: +354 525 5802 Responsibilities of the Service Desk At the Service Desk you: get various certificates and transcripts of your academic record pick up a student access card after applying for it in Ugla purchase print credits register for courses run by the Student Counselling and Career Centre get a password for Ugla buy a pass for the gymnasium hand in a medical certificate in case you were ill at the time of a final exam (Note that for midterm exams, a medical certificate is submitted to the faculty office or to the teacher in question) Various other services are provided at the Service Desk and if the staff cannot help, they will refer you onwards. You can send an email to servicedesk@hi.is and it will be answered as soon as possible. You can also contact us through the webchat (is. netspjall) on www.hi.is. The webchat is open 9:00-16:00 every week day FAQ Before contacting the Service Desk, it might be useful to look at the list of frequently asked questions. Employees at the Service Desk Anna Birna HalldórsdóttirHead of Department5255808abh [at] hi.is Inga Mekkin Guðmundsdóttir BeckProject Manager5255820ingam [at] hi.is Svava GísladóttirProject Manager5255823svavag [at] hi.is Þórdís Ylfa ÞórsdóttirProject Managerthordisylfa [at] hi.is Þórunn Aðalheiður R. HjelmProject Manager5255806thorunnhjelm [at] hi.is emailfacebooklinkedintwitter
