The Service Desk is the point of access for service units located at the University Centre. Location: University Centre, Sæmundargata 4, 102 ReykjavíkOpening hours: 8:30-16:00 (Mon-Fri). Web chat: Open 9:00-16:00 (Mon-Fri).Summer opening hours: June 5 to August 11 8:30-15:00 (Web chat 9-15)Email: servicedesk@hi.isTel: +354 525 5800 & +354 525 4000 Responsibilities of the Service Desk At the Service Desk you: get various certificates and transcripts of your academic record pick up a student access card after applying for it in Ugla purchase print credits register for courses run by the Student Counselling and Career Centre get a password for Ugla buy a pass for the gymnasium hand in a medical certificate in case you were ill at the time of a final exam (Note that for midterm exams, a medical certificate is submitted to the faculty office or to the teacher in question) Various other services are provided at the Service Desk and if the staff cannot help, they will refer you onwards. You can send an email to servicedesk@hi.is and it will be answered as soon as possible. You can also contact us through the webchat (is. netspjall) on www.hi.is. The webchat is open 9:00-16:00 Mon-Thu, 9:00-15 Fri. FAQ Before contacting the Service Desk, it might be useful to look at the list of frequently asked questions. Employees at the Service Desk Ari Hörður FriðbjarnarsonProject Manager5255803arihordur [at] hi.is Davíð SkúlasonHead of Department5255826davidsk [at] hi.is Gerður Guðrún ÁrnadóttirProject Manager5255806gergarn [at] hi.is Guðrún Elísabet ÁrnadóttirProject Manager5254921gea [at] hi.is Harpa KristinsdóttirProject Manager5254916harpak [at] hi.is Inga Mekkin Guðmundsdóttir BeckTeam manager5255820ingam [at] hi.is Kristín GuðmundsdóttirProject Manager5255805krigudm [at] hi.is Uros RudinacProject Manager5255829uros [at] hi.is facebooklinkedintwitter
