Service Desk University Centre

At the Service Desk you:

• get various certificates and transcripts of your academic record
• pick up a student access card after applying for it in Ugla
• purchase print credits
• register for courses run by the Student Counselling and Career Centre
• get a password for Ugla
• buy a pass for the gymnasium

Various other services are provided at the Service Desk and if the staff cannot help, they will refer you onwards. You can send an email to servicedesk@hi.is and it will be answered as soon as possible. You can also contact us through the webchat (is. netspjall) on www.hi.is. The webchat is open 9:00-16:00 Mon-Thu, 9:00-15 Fri.

Note! There is no longer necessary to hand in a medical certificate in case you were ill at the time of the final exam. You only need to send an email to: nemskra@hi.is within 3 days from the exam date. (Note that for midterm exams, a medical certificate is submitted to the faculty office or to the teacher in question if asked for.)

Before contacting the Service Desk, it might be useful to look at the list of frequently asked questions.